Are You Business Smart?

Quiz Questions

• 1.
  Is cloud storage common in the workplace?

  • A.
    Yes
  • B.
    No
• 2.
  60 percent of small businesses cease operating within the first three years of starting

  • A.
    True
  • B.
    False
• 3.
  If you are answering the phone in a business setting, which of these statements is an example of poor phone etiquette. 

  • A.
    He is not in the office at the moment.
  • B.
     Would you like to leave a message? 
  • C.
    I don't know where he is.
  • D.
     She is unavailable at the moment. Would you like to leave a message?
• 4.
  Where can you get a small-business loan?

  • A.
    Friends and family
  • B.
    Your local bank
  • C.
    Large Corporations
  • D.
    All of the above
• 5.
  Which of these are deductible as a business expense?

  • A.
    Employee Wages
  • B.
    Advertising
  • C.
    Home Office
  • D.
    All of the above
• 6.
  When meeting somebody for the first time some simple tips will help you reduce the tension in the situation enabling both parties to feel more relaxed.

  • A.
    Use non-threatening and ‘safe topics’ for initial small talk.
  • B.
    Try to inject an element of humour
  • C.
    Don't stall, go straight to the subject so as not to waste the others person time.
• 7.
  Helpful Rapport Building Behaviours

  • A.
    When listening, nod and make encouraging sounds and gestures
  • B.
    Use feedback to summarise, reflect and clarify back to the other person what you think they have said.
  • C.
    Admit when you don’t know the answer or have made a mistake
  • D.
    Offer a compliment, avoid criticism and be polite
  • E.
    Try to move on from the conversation if you do not know the answers
  • F.
    All of the above
• 8.
  How to  secure the pay rise you deserve

  • A.
    Skill up to get ahead
  • B.
    Go above and beyond
  • C.
    Highlight when you've been innovative and improved the business
  • D.
    Work late hours to show initiative 
  • E.
    All of the above

Quiz Outcomes

• 1.
  Not Really...

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  You're not really business smart, but that's okay! Not many people are! Our Cert 3 in Business will equip you with all the skills you need to be an expert!
• 2.
  Sort of...

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  You're sort of business smart! How about you take it to an Expert Level with our highly informative, job ready Cert 3 in Business?
• 3.
  Yes!

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  You're business smart! Why not go all the way and guarantee your success with a Certification in the Cert 3 in Business?