Are You A Control Phreak?

Quiz Questions

• 1.
  You can’t sleep! You toss and turn in the night, thinking about your communications. You just can’t get over the:

  • A.
    Cost
  • B.
    Call Quality
  • C.
    Network Reliability
  • D.
    Scalability
  • E.
    Combination of the above
• 2.
  It's time to have the talk. On a technical level, how would you define your relationship with communications?

  • A.
    Amazing. I'm pretty much a robot myself.
  • B.
    Very good. I have experience building, integrating or evaluating communication systems.
  • C.
    Let's just say I know my way around a communications system.
  • D.
    I have a phone, and I know how to use it.
• 3.
  You’ve had some good times. The late night calls. Constant texting. But how does your company REALLY feel about communications?

  • A.
    Our telecom provider does all the heavy lifting.
  • B.
    Standard, we connect calls (no complexity)
  • C.
    We differentiate ourselves on communication experiences
  • D.
    Our world revolves around building communication experiences

Quiz Outcomes

• 1.
  Super Phreak!

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  You know that the best way to build communications is via API. You’re thoughtful about selecting the right partners to translate native protocols into restful APIs, delivering reliable service to your customers. You’re using sophisticated workflows to manage call flow and are focused on building intuitive, value-added customer experiences.
• 2.
  Phreak-a-Zoid! 

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  You know that the best way to build communications is via API. You’re thoughtful about selecting the right partners to translate native protocols into restful APIs, delivering reliable service to your customers. But you’re still using traditional workflows to manage call flow, which may be preventing you from providing sophisticated, feature-rich customer experiences.
• 3.
  Phreak of Nature! 

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  You’ve already built a sophisticated calling environment with feature-rich workflows that give customers full control over your SIP stack. But you’re still discovering how APIs can play a part in delivering a more seamless, reliable calling experience.
• 4.
  Phreaky! 

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  You’ve built a simple calling environment through traditional telephony and have created workflows to manage call flow. But these workflows may not be as sophisticated and feature-rich as you’d like them to be. You’re all-in on SIP for now, but maybe you’ve considered leveraging the power of API-based communications, even if you do not yet have plans to go that route.