Do you have any files (Word, Excel, PDFs, pictures, etc.) on your computers that you don't want to lose?
A.
Yes
B.
No
C.
Yes, but I'm comfortable taking the time to back them up myself
2.
Does your computer often feel sluggish or have a lot of random glitches and issues?
A.
Yes
B.
No
C.
Yeah, but that really doesn't bother me enough to fix it
3.
Do you often forget passwords, have to reset them constantly, and otherwise just feel overwhelmed or not in control when it comes to managing your passwords and online security?
A.
Ugh, YES
B.
No
C.
I feel like I'm secure and in control enough with this stuff; it's not a big concern
4.
Does flat-fee unlimited on-call IT support, as opposed to hourly rates, appeal to you? (The cost is roughly equivalent to ~3 hours per year)
A.
Yes, I'd rather avoid hourly rates and nickel-and-diming
B.
No, I like to pay hourly for time only when needed
C.
I suppose, but my IT needs are so few and far between...I'm not sure a flat-fee would be worth it.
