Orientation Quiz

Quiz Questions

• 1.
  When is the request time off blackout period?

  • A.
    February
  • B.
    July
  • C.
    December
  • D.
    All state holidays
• 2.
  What is the procedure if you are going to be late for your shift?

  • A.
    Text a manager.
  • B.
    Text Joe.
  • C.
    Call Gary.
  • D.
    Call or Text gary.
  • E.
    Let a manager know you were late when you get to work.
• 3.
  How do you check your schedule?

  • A.
    The J Salon website
  • B.
    It's posted in the staff room
  • C.
    Schedules are emailed to employees
  • D.
    Schedules are texted to employees
• 4.
  What are the 3 indicators?

  • A.
    Service dollars per guest, Retail dollars per day, Prebook %
  • B.
    Service dollars per day, Retail dollars per day, Prebook %
  • C.
    Service dollars per day, Retail units per guest, Prebook %
  • D.
    Service dollars per day, Retail units per day, Prebook %
• 5.
  Where is the staff entrance?

  • A.
    Back door
  • B.
    Front door
  • C.
    Laundry Room
  • D.
    Any door, whatever is convenient
• 6.
  Where is our rendezvous point?

  • A.
    Corner of Wholefoods
  • B.
    In front of Merriman's
  • C.
    Silver sculpture in front of Anaha
  • D.
    Salon back door
• 7.
  What is our cell phone policy?

  • A.
    No cellphones allowed while working
  • B.
    Cell phones are allowed, for work only and should be on silent
  • C.
    Cell phones are allowed for photos only
  • D.
    We don't have a cell phone policy
• 8.
  Where is employee parking?

  • A.
    In the Anaha parking garage, behind the salon
  • B.
    South Shore/Nordstrom parking garage floors 4 & 5 only
  • C.
    Wholefoods parking garage floors 5 & 6 only
  • D.
    South Shore/Nordstrom parking garage floors 5 & 6 only
• 9.
  What info can be found on guest tickets (travelers)? Select all that apply.

  • A.
    Appointment times and service provider(s) they will be seeing
  • B.
    Guest's service history
  • C.
    Guest's retail purchase history
  • D.
    Service changes/upgrades and add-on serivces
• 10.
  You are required to bring a doctor's note if you are out sick for:

  • A.
    One day
  • B.
    Two or more days
  • C.
    3 or more days
  • D.
    A doctor's note is not necessary
• 11.
  Are you allowed to receive personal calls on the salon phone?

  • A.
    Yes
  • B.
    No
  • C.
    Yes, if it is an emergency
  • D.
    Yes, if you are not clocked in
• 12.
  Which is an example of "milking the clock"? Select all that apply.

  • A.
    Clocking in, then eating a snack, using the restroom, styling your hair, then starting work.
  • B.
    Making a latte for a guest
  • C.
    Gathering your belongings, going to the restroom, reapplying makeup then clocking out.
  • D.
    Clocking in, then chit-chatting with coworkers, having a cup of coffee, then starting work.
• 13.
  What is a second chance service?

  • A.
    A complimentary consultation
  • B.
    A re-do service
  • C.
    An add-on service
  • D.
    A complimentary treatment
• 14.
  How long does a client have to book a second chance service?

  • A.
    Must call within 3 days
  • B.
    7 days
  • C.
    14 days
  • D.
    30 days
• 15.
  When is payday?

  • A.
    Every other Friday
  • B.
    1st and 15th of every month
  • C.
    15th and 30th of every month
  • D.
    Every Friday
• 16.
  When is it acceptable to chew gum?

  • A.
    After lunch
  • B.
    If you have bad breath
  • C.
    If you have enough to share with everyone
  • D.
    Chewing gum is never acceptable while working
• 17.
  Dresscode: Which are not allowed? 

  • A.
    Shorts
  • B.
    Overly revealing or tight clothing
  • C.
    Jeans
  • D.
    T-shirts
• 18.
  What is our employee retail discount policy?

  • A.
    25% off retail
  • B.
    50% off Kerastase 40% off everything else
  • C.
    50% off all retail products
  • D.
    40% off all retail products
• 19.
  What is our employee service policy?

  • A.
    $25 color, $15 cut, Free treatments
  • B.
    Free color, Free cut, Free treatments
  • C.
    $10 color, $10 cuts, Free treatments
  • D.
    $10 color, Free cuts, Free treatments
• 20.
  Where are Request Time Off (RTO) forms located?

  • A.
    Front Desk
  • B.
    Staff Room
  • C.
    The J Salon website
  • D.
    Ask a manager to print a form for you
• 21.
  What is an "open door" policy?

  • A.
    We keep our back door unlocked during business hours for staff to enter and exit 
  • B.
    Walk-ins welcome
  • C.
    Management's "door" is always open if you have an issue
  • D.
    You have a key fob to access the back hallway
• 22.
  Which is an example of a conflict of interest and not allowed?

  • A.
    Having a part-time job at a coffee shop
  • B.
    Having a part-time job at the mall
  • C.
    Having another job at a hair salon
  • D.
    Having another job driving uber part-time

Quiz Outcomes

• 1.
  Result 1