Tech Check Quiz: What type of therapreneur are you?

Quiz Questions

• 1.
  Does your practice foster an innovative environment that considers the monetary rewards and costs long-term?

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  • A.
    Definitely. I am constantly seeking to stay at the forefront of my industry.
  • B.
    Initial costs often prevent me from investing in long-term solutions.
  • C.
    My practice is traditional and does not require innovative strategies that cost money.
• 2.
  Do you have a strategic plan for how to implement technology in your practice? 

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  • A.
    Yes, the strategic plan includes implementing future technological advancements, as well as updating current hardware and software.
  • B.
    There is a line item for technology/equipment in the budget, but not specified in the strategic plan.
  • C.
    Technology advances too quickly to predict what should be included in our strategic plan.
  • D.
    I do not have a strategic plan.
• 3.
  Are you willing to or do you currently take time to see where technology can be used as different touchpoints in your practice? 

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  • A.
    I look to technology for solutions in improving efficiencies, engaging people in meaningful ways, and for therapeutic devices.
  • B.
    I have a limited budget. I'd like to expand more into technology, but it doesn't seem realistic at this time.
  • C.
    I use technology for a couple of touchpoints, but I like the personal touch of human conversation over a computer-generated message.
  • D.
    I do not use technology in practice. I worry some of my individuals will be put off by it, and I'm not that savvy myself.
• 4.
  How do you currently engage with potential clients? 

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  • A.
    I have a chatbox that answers potential clients' concerns.
  • B.
    There is a website with FAQ sheet to answer any questions potential clients may have.
  • C.
    Until an individual is ready to make an appointment, there is no contact.
• 5.
  Do your clients benefit from the technological advancements therapeutically? 

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  • A.
    Yes, when appropriate, my clients may be referred to devices that include virtual reality, augmented reality, wearable devices, etc.
  • B.
    Technology is limited to testing/scans, as needed.
  • C.
    Technology is not used as a therapeutic tool in my practice.
• 6.
  What systems do you have in place to regularly protect you and your clients’ information from being accessed? 

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  • A.
    I keep all of my security patches current. In addition, I respond quickly to any detection of suspicious activities with IDS (Intrusion Detection System)/IPS (Intrusion Prevention System) or SIEM (Security Incident Event Manager).
  • B.
    I limit the number of users with access, and they have multi-factor authentication. 
  • C.
    I have malware.
  • D.
    I track and manage the risks to my information/system.
• 7.
  Are the licenses, contracts, and warranties current for all of your hardware and software? 

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  • A.
    Yes. I try to update before licensures and contracts run out to keep up-to-date with the latest that is available.
  • B.
    When contracts and licenses run out, I update them.
  • C.
    I don't know if they are up-to-date.
• 8.
  How often does your internet service crash or interrupt daily work/sessions?

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  • A.
    Rarely. We have excellent service coverage that ensures continuity during therapeutic sessions.
  • B.
    Sometimes, but when it happens we have arrangements with our clients to call back into their telehealth appointments.
  • C.
    Often. I can't wait to get back to face-to-face. It's hard to have a meaningful conversation when we keep getting cut-off.
• 9.
  Do you currently use any of the following Electronic Health Records (EHR) or Electronic Management Records (EMR) and practice management software?  

  • A.
    DoxyMe
  • B.
    Zoom
  • C.
    Google Chat (through GSuite)
• 10.
  Do you use any of the following clinical practice management systems?

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  • A.
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    therapynotes
  • B.
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    simplepractice
  • C.
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    theranest
  • D.
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    What's a EMR?
• 11.
  What new technology are you most interested in learning about?

  • A.
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    Artifical Intelligence
  • B.
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    Chatbots
  • C.
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    Virtual Reality
  • D.
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    Wellness Apps

Quiz Outcomes

• 1.
  Having Problems Connecting?

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  Your skills are of no use if your practice goes out of business. It’s time to shore things up and look at the bigger picture. Your number 1 goal is to bring in money, so you can fulfill your purpose - helping others. Technology is the secret ally in helping you at every stage. It can help you bring in potential clients, help keep you engaged with current clientele, protect records (thereby protecting your company and patient confidentiality), expedite improvement between sessions… What are you waiting for? Consider a consultation session...
• 2.
  Work smarter, not harder.

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  Your heart may be in the right place, but your actions are all over the map. You need more focus and attention placed on your practice before you will see the results that you are hoping to see. Don’t let the fear of technology or initial costs from breaking you out of where you are to where you could become. Many solutions are low cost, free up time wasted, and allow you to take on more clients.
• 3.
  Become Virtually Unlimited

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  You are on the right track! Innovative solutions that drive people towards you and offer the best mental healthcare has to offer is only one part of the equation. In order to provide your services, you also need to protect your business. That means protecting patient files, working with a sound strategic plan that considers your technological needs, and staying solvent. The question isn’t “will I be successful?, it’s “how far do I want to take this?”