EVgo App 101

Quiz Questions

• 1.
  Where does a customer find their account credit in the EVgo app?

  • A.
    Account Page by clicking the 3 lines (Hamburger).
  • B.
    Balances page by clicking the 3 lines (Hamburger).
  • C.
    Billing transactions by clicking the 3 lines (Hamburger).
• 2.
  Customers can't start a charge with the EVgo app.

  • A.
    True
  • B.
    False
• 3.
  Can a customer view their charging history in the app?

  • A.
    Yes
  • B.
    No
• 4.
  How do you find a ChargePoint charger in the EVgo app?

  • A.
    Search for the chargers nearest you.
  • B.
    Check "Show 3rd party chargers" in filters.
  • C.
    Click on "Call Customer Care"
• 5.
  A customer can activate their card using the EVgo app, true or false?

  • A.
    True
  • B.
    False
• 6.
  A non-customer can enroll with EVgo using the app, true or false?

  • A.
    True
  • B.
    False
• 7.
  When a customer wants to start a charge with the EVgo app, they hold the app up to the charger card swiper, true or false?

  • A.
    True
  • B.
    False
• 8.
  A non-customer can't start a PPU transaction with the app, true or false.

  • A.
    True
  • B.
    False
• 9.
  Bonus Question: If a customer is going to charge at one of our EVgo Access sites, are they able to download a QR code in the app?

  • A.
    Yes
  • B.
    No

Quiz Outcomes

• 1.
  Result 1
• 2.
  Result 2