EVgo App Map and TS Quiz

Quiz Questions

• 1.
  1. Which map app does the EVgo open?

  • A.
    Waze
  • B.
    Map Quest
  • C.
    Your preferred map app
• 2.
  2. What do you click on after choosing the map app to route your trip to a charger?

  • A.
    Steps
  • B.
    Start
  • C.
    Pin
• 3.
  3. What should you tell a customer to do if they are having issues using the app?

  • A.
    Turn their phone off for 3 minutes and then back on.
  • B.
    Remove the EVgo app and only use PlugShare.
  • C.
    Close the app and re-load.
• 4.
  4. It doesn't matter what EVgo app version the customer has for proper use.

  • A.
    True
  • B.
    False
• 5.
  5. Sometimes, you need to advise the customer to delete and reinstall the app when troubleshooting.

  • A.
    True
  • B.
    False
• 6.
  6. What's one trick to get the app to geo-locate?

  • A.
    Direct customer to the map and have them zoom out and then zoom in.
  • B.
    Click on List.
  • C.
    Tell the customer to walk around until the site shows up.
• 7.
  7. True or False, you do not need to have locations services turned on to locate a charger.

  • A.
    True
  • B.
    False

Quiz Outcomes

• 1.
  Result 1
• 2.
  Result 2