What type of pet business owner are you?

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Quiz Questions

1.
What is your favorite part about your business (or the one you want to start)?
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- A.
  I want to use my passion and skills in my business to provide opportunities for others and create a legacy that isn't all about me. My team does the day-to-day now and this is my new purpose.
- B.
  My current job is the pits — I KNOW there has to be a better way. I LOVE pets and know this is the field I want to be in and I have totally taken care of friends and family pets so this is PERFECT for me!
- C.
  I love working directly with others to get them to a common goal. There is nothing more fulfilling for me than to get to the end of each day knowing that my team has knocked it out of the park.
- D.
  Each day I get to work directly with clients and their pets I feel like I have found my purpose.
2.
How well do you know your ideal customer or client?
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- A.
  I’ve got a pretty clear picture from the ones I help every day… I haven’t done research but they are telling others about me
- B.
  I need to work on getting some more clients so I can figure out what type of client I am really looking for 🤔
- C.
  Heck yeah – I’ve spent a lot of time brainstorming exactly what that person looks like. We are putting systems in place to attract and retain them!
- D.
  We have that nailed along with market segmentation so we can attract exactly the type of client that will be most profitable and match our company culture.
3.
Quick-fire Q! What percent of small businesses are still open after ten years?
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- A.
  20%
- B.
  35%
- C.
  65%
4.
Priorities are power...what is your #1 focus right now?
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- A.
  Getting this business off the ground. I absolutely know I can do this with the right info!
- B.
  Making sure all my systems are working efficiently and my management team can handle the day to day so I can focus on other things.
- C.
  I am busting at the seams and can't keep up! I need to hire some people to help me STAT!
- D.
  I am overwhelmed with running the office and covering for schedule gaps. I totally need to hire someone for the office or a manager before I explode.
5.
Which of the following questions is most likely to consume your thoughts daily?
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- A.
  "Where are all the people? I am putting my information out there but what am I missing?
- B.
  "How am I supposed to do all this myself? I am making good 💰 but I am exhausted and getting burned out."
- C.
  "What new growth opportunities can I provide my staff? I really want to build careers in the industry"
- D.
  "How do I get everything done in the office when I am getting pulled to put out every fire in my business?"
6.
Which quote do you relate to the most?
- A.
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  "Do or do not. There is no try." ~ Yoda
- B.
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  "If you don't like the road you're walking, start paving another one!" ~ Dolly Parton
- C.
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  "Do one thing every day that scares you." ~ Eleanor Roosevelt
- D.
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  "Opportunity is missed by most people because it is dressed in overalls and looks like work." ~ Thomas Edison
- E.
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  "Behind every great man is a woman rolling her eyes." ~ Jim Carrey
- F.
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  "...people will forget what you said, people will forget what you did, but people will never forget how you made them feel." ~ Maya Angelou
7.
When I say SOP, you say....
- A.
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  I remember someone mentioning that but I am so busy I don't have time to figure out which FB group it was in.
- B.
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  Simplify Our Processes? Short Outgoing People? What the hell are you talking about?
- C.
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  Painfully aware I "need" to have that but who has the time right now? I have some ideas on paper though.
- D.
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  Checkmark on that one!
8.
Quick-fire Q! What dog breed makes you roll your eyes when a potential client mentions them on the phone?
- A.
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  Belgian Malinois
- B.
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  ----doodle
- C.
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  Border Collie
- D.
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  Chow chow
- E.
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  Chihuahua
9.
What scares the bejeebers out of you when it comes to your business?
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- A.
  Whether I can actually do this and make enough money. There is so much to learn!
- B.
  Nothing really scares me. I do always pay close attention to my company culture and the satisfaction of my employees and managers with their jobs. We have a great team and I want to ensure it stays that way.
- C.
  Not being able to take my vacation because there isn't anyone I am confident can run things without me.
- D.
  That I will forget a visit because I have so much on my plate right now.
10.
Do you have a manager for your business?
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- A.
  Manager? I still need to get my name out there and get this business rolling!
- B.
  Yes they are my total lifeline so I can take time away from the business without worry!
- C.
  I am still doing the day to day myself and trying to get emergency shifts covered. That is next on my list though!
- D.
  Still working on team building and growing the business. I am usually out there doing mostly full days myself. You know - get a full schedule, hire myself out of a job, then rinse and repeat!
11.
If I could snap my fingers and help you achieve your BIG goal for next quarter, what would it be?
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- A.
  Finalize my 5-year projections so I can put together a strategy to expand.
- B.
  OMG if I could just find time to research how to hire someone to help me with visits. I am SO busy though!
- C.
  If I could only find a manager that I can rely on to take some of the pressure off of the every day.
- D.
  Get all the systems set up so I start my business right.

Quiz Outcomes

1.
You are a STARTER
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Congrats on completing the quiz! According to your results, you are in the incredibly exciting early phases of your pet business.You might be the most passionate pet lover in the world, but learning HOW to Entrepreneur is the exciting challenge you face – but, no worries, I'm here to help!“If you really look closely, most overnight successes took a long time.” – Steve JobsThree easy tips to make your startup a smash hit success...1. Content is keyCan you think of a successful business that doesn’t have an Instagram profile, Facebook page, or blog? Probably not.Why, you might ask. Well, creating engaging, highly-shareable content is key to getting your brand out there. You have to be SEEN to be known! On top of that, it helps establish you as an expert in your field, so potential customers or clients feel that they can trust your products or services! set up Facebook and possibly Instagram for your businessGet a Google business account. Like STAT!make plans to get a website presence as soon as possible if you don't have one. Reserve your url NOW at a place like GoDaddy or Register.com. Having a website = legitimacy in today's business environment.2. Get to work networkingThis tip is an oldie but a goodie... Success isn’t about what you do as much as who you know. When you invest time not only in meeting entrepreneurs from your industry, but also going above and beyond to help them, you’re building a support system. While competition certainly has its place, "coopetition" can go even further in ensuring your business stays afloat. Look for a local network of pet business professionals. Visit Chamber of Commerce. See if you have BNI chapters in your area or other business networking groups to visit and refine your networking skills.Read 7 Levels of Communication for some real insight into creating a high-touch experience for your clients and creating a business by referral.3. Set your boundariesI know...this doesn't seem like a super tangible "thing" to do.But wow is it important at the early stages of your business. It is so easy to start out with the excitement of wanting to help everyone with everything. Your M.O. ends up being "sure I can do that" because you want to get clients as quickly as possible.STOP. Think about the things that will support your goals. Define who you are and who you serve. Develop clear "out of bound" lines so you can more easily say "NO" when someone wants to take you into that zone. Do you want to carry every product line that a customer asks for? Do you WANT to do every other day cats? Do you WANT to do 6am visits? Are you trying to compete with big box or are you going to specialize? Do you WANT to stay overnight? Do you want to staff for daycare pickup late? Do you WANT to have clients calling and texting at 10pm? Make those decisions now."Who’s the person behind all these business tips?" I’m glad you asked...Hey there 👋 I’m Janie Budnick-PetBizGURU and founder of the PetBizHIVE, and PetBizMBA™. No matter how far you are down the pet business path from START to FREEDOM I am here to help!Friend, your entrepreneurial dreams can 100% be a reality – but, let me tell you, it’s so easy to get discouraged when you’re starting out or in the messy middle. There are so many things to learn. How do I know? Well, I’ve been there, too.After losing my veterinary technician job in 1997 I decided to take my little side job of pet care and turn it into a business. I was an expert in taking care of pets, right?It turned out that I knew NOTHING about running a business.With time, stubbornness, and many mistakes, I have built a highly successful #7figbig pet business that provides me the FREEDOM to CHOOSE. Choose my day. Choose to create. Choose to enjoy. Now it’s your turn to experience the level of success that is going to provide you with choices!Not sure where to begin? Check out these resources for some lightning-quick clarity...1. Subscribe to my podcast the PetBizHIVE! I post twice weekly on everything that makes us #strongerinahive. From *actually* achieving your goals to learning your worth in business and life, I’ve got your back 🙌 2. Get some FREE education at the PetBizHIVE private Facebook group and get a little mindset shift at PetBizGURU. You will learn tips and strategies to build a strong foundation for your business growth. It’s going to teach you how to negotiate bigger and better than ever. Whether in work or relationships, get ready to ask for a whole lot more...3. Join the Membership at PetBizMBA™ This is the place to be no matter where you are in your journey. It will help you go from overwhelm, indecisiveness, and uncertainty, to feeling clarity in your PURPOSE, resolve in your PROCESS, and confidence in your ability to serve PEOPLE. You will be in a community of like-minded entrepreneurs at different stages of the SAME journey you are on. You will receive weekly goodness through Masterclasses, live Q&As with me, interviews with business experts, and more!4. Schedule time to speak one-on-one with me! I would love nothing more than to find out who you are and what big things you are up to. I offer quick paid consults with my Strategy Sessions that apply to your future consults with me.P.S. Expect to see me in your inbox weekly with valuable tips and education! 🎉
2.
You are a GROWER
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Congrats on completing the quiz! According to your results, you are out there kicking butt in your business! You are probably entertaining a pretty full schedule...maybe a bit too full for your sanity at times. You might see the need to hire soon or maybe you have already dipped your toe into that fun adventure!You might be the most passionate pet lover in the world, but learning HOW to get a foundation under your growing business is the exciting challenge you face – but, no worries, I'm here to help!“If you really look closely, most overnight successes took a long time.” – Steve JobsThree easy tips to make this phase a smash hit success...1. WRITE it down!Whether you already have employees or you are considering it when you have a smidge of time you aren't running around, having written policies and procedures is the bomb! Like, actually in a document. Words. On. The. Page. This is the point that you want to have the details in place. How can you expect someone to do things THE WAY WE DO IT HERE if you don't have it clear and understandable?Process mapping is a great thing. Start at high level. Let's say your new client onboarding process and you have pet care software: 1) send them activation 2) send welcome email 3) put schedule in system 4) send confirmation (ya-di-yah). You can even make a visual flowchart in a software like LucidChart (free for the first three flowcharts). Then put the deets after your flow chart so anyone can pick up the procedures and follow them!2. Keep networkingThis tip is an oldie but a goodie... Success isn’t about what you do as much as who you know. When you invest time not only in meeting entrepreneurs from your industry, but also going above and beyond to help them, you’re building a support system. While competition certainly has its place, "coopetition" can go even further in ensuring your business stays afloat. Look for a local network of pet business professionals. Visit Chamber of Commerce. See if you have BNI chapters in your area or other business networking groups to visit and refine your networking skills.Read 7 Levels of Communication for some real insight into creating a high-touch experience for your clients and creating a business by referral.3. Get your finances straight BEFORE you hireBelieve me, you don't want to be scrambling to make payday. There is nothing more disempowering than feeling like your employees are making more than you do with all the work you are doing.Get your personal and biz finances in order. Start a BUDGET with both if you don't have one. My rec is reading Profit First. Revolutionized my business finances over 5 years ago. Evaluate your pricing. Make sure that you will be PROFITABLE after your COS (cost of service which is payroll "all in" or including payroll taxes, workers compensation insurance, mileage reimbursement, etc). You want to make sure you pay your people well but keep that "all in" percent under 55% for in-home services, 43-45% for daycare/boarding, and under 20% for retail (of course none of this includes your compensation)."Who’s the person behind all these business tips?" I’m glad you asked...Hey there 👋 I’m Janie Budnick-PetBizGURU and founder of the PetBizHIVE, and PetBizMBA™. No matter how far you are down the pet business path from START to FREEDOM I am here to help!Friend, your entrepreneurial dreams can 100% be a reality – but, let me tell you, it’s so easy to get discouraged when you’re starting out or in the messy middle. There are so many things to learn. How do I know? Well, I’ve been there, too.After losing my veterinary technician job in 1997 I decided to take my little side job of pet care and turn it into a business. I was an expert in taking care of pets, right?It turned out that I knew NOTHING about running a business.With time, stubbornness, and many mistakes, I have built a highly successful #7figbig pet business that provides me the FREEDOM to CHOOSE. Choose my day. Choose to create. Choose to enjoy. Now it’s your turn to experience the level of success that is going to provide you with choices!Not sure where to begin? Check out these resources for some lightning-quick clarity...1. Subscribe to my podcast the PetBizHIVE! I post twice weekly on everything that makes us #strongerinahive. From *actually* achieving your goals to learning your worth in business and life, I’ve got your back 🙌 2. Get some FREE education at the PetBizHIVE private Facebook group and get a little mindset shift at PetBizGURU. You will learn tips and strategies to build a strong foundation for your business growth. It’s going to teach you how to negotiate bigger and better than ever. Whether in work or relationships, get ready to ask for a whole lot more...3. Join the Membership at PetBizMBA™ This is the place to be no matter where you are in your journey. It will help you go from overwhelm, indecisiveness, and uncertainty, to feeling clarity in your PURPOSE, resolve in your PROCESS, and confidence in your ability to serve PEOPLE. You will be in a community of like-minded entrepreneurs at different stages of the SAME journey you are on. You will receive weekly goodness through Masterclasses, live Q&As with me, interviews with business experts, and more!4. Schedule time to speak one-on-one with me! I would love nothing more than to find out who you are and what big things you are up to. I offer quick paid consults with my Strategy Sessions that apply to your future consults with me.P.S. Expect to see me in your inbox weekly with valuable tips and education! 🎉
3.
You are an EXPANDER
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Congrats on completing the quiz! According to your results, you are one of the top businesses in the pet care industry.You might be the most passionate pet lover in the world and been very successful in growing your business to this point, but learning HOW to take that last big step is the exciting challenge you face – but, no worries, I'm here to help!Many pet businesses stay in this phase for a VERY long time or just get stuck here. You might decide this is a great place to be! You might want to take that next step to FREEDOM. You might love the daily work with pets. Only you can make that decision. There are things you can do in this phase to be a stronger business.“If you really look closely, most overnight successes took a long time.” – Steve JobsThree easy tips to make this phase a smash hit success...1. Create a ScoreboardComplete attention on this one! Do you have metrics for your company? Benchmarks that you LIVE by, HIRE by, FIRE by, PROMOTE by, and ACKNOWLEGE by? These are the 5-10 top numbers in your company that you need to look at on a weekly basis (at least!). I recommend reading Traction to develop the structure for a high-level efficient business.Create a scoreboard for your business. Post it for your employees to see what matters and what are the drivers of your business. Creating employee buy-in of your company and it's goals is a challenge (even more so with an in-home autonomous team) so make that a priority!2. SOPs What was your answer on the quiz? Probably not "Short Outgoing People" right? Likely you know the need for a Standard Operating Procedures manual. This is your playbook for running your business. This is essentially packaging up everything you do and how you do it and creating the equivalent of a "franchise model" biz. Most SOPs will have the following top-line sections as a start: general business procedures, office procedures, customer service, HR, financial, etc. This is a LIVING document. It will ALWAYS need to be updated as you find better, more efficient ways to do things. I can't tell you how many times we have updated our HR section which including our hiring and onboarding processes. Learn better, do better! Have each procedure in an individual section that can be replaced or updated without disturbing the whole. 3. Manager developmentDo you have a manager? Do you want a manager?I'm not talking about someone who does the scheduling for you.Of course that is a priority.I am talking about THE PERSON. Your right hand and your left hand. The one who takes ownership in the success of your business and you are confident they can BE you when you can't be there (or CHOOSE not to be!)Maybe you have someone who is in that position but not developed to their full potential.Maybe you need to find that person.You need to spend time "imagineering" (imagine + engineer) that position so you aren't just throwing spit wads hoping something will stick. This takes some intentionality. Pre-define their KRAs and KPIs (KRAs-Key Results Areas KPIs-Key Performance Indicators). These are the things that this position should do to drive the results you are looking for (see Scoreboard above)."Who’s the person behind all these business tips?" I’m glad you asked...Hey there 👋 I’m Janie Budnick-PetBizGURU and founder of the PetBizHIVE, and PetBizMBA™. No matter how far you are down the pet business path from START to FREEDOM I am here to help!Friend, your entrepreneurial dreams can 100% be a reality – but, let me tell you, it’s so easy to get discouraged when you’re starting out or in the messy middle. There are so many things to learn. How do I know? Well, I’ve been there, too.After losing my veterinary technician job in 1997 I decided to take my little side job of pet care and turn it into a business. I was an expert in taking care of pets, right?It turned out that I knew NOTHING about running a business.With time, stubbornness, and many mistakes, I have built a highly successful #7figbig pet business that provides me the FREEDOM to CHOOSE. Choose my day. Choose to create. Choose to enjoy. Now it’s your turn to experience the level of success that is going to provide you with choices!Not sure where to begin? Check out these resources for some lightning-quick clarity...1. Subscribe to my podcast the PetBizHIVE! I post twice weekly on everything that makes us #strongerinahive. From *actually* achieving your goals to learning your worth in business and life, I’ve got your back 🙌 2. Get some FREE education at the PetBizHIVE private Facebook group and get a little mindset shift at PetBizGURU. You will learn tips and strategies to build a strong foundation for your business growth. It’s going to teach you how to negotiate bigger and better than ever. Whether in work or relationships, get ready to ask for a whole lot more...3. Join the Membership at PetBizMBA™ This is the place to be no matter where you are in your journey. It will help you go from overwhelm, indecisiveness, and uncertainty, to feeling clarity in your PURPOSE, resolve in your PROCESS, and confidence in your ability to serve PEOPLE. You will be in a community of like-minded entrepreneurs at different stages of the SAME journey you are on. You will receive weekly goodness through Masterclasses, live Q&As with me, interviews with business experts, and more!4. Schedule time to speak one-on-one with me! I would love nothing more than to find out who you are and what big things you are up to. I offer quick paid consults with my Strategy Sessions that apply to your future consults with me.P.S. Expect to see me in your inbox weekly with valuable tips and education! 🎉
4.
You are an INNOVATOR
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Congrats on completing the quiz! According to your results, you are one of the rare few. You have built a successful business and have systems in place to run predictably and efficiently.But we always have room for improvement, right?Never be the smartest person in the room.Always grow. Never settle or get complacent.Start new s**t and fix what is broken. That is my official job description now. Can you relate?You face far different challenges than most in the industry but you can feel a sense of pride in how far you have come. There are still things to do and you should always cycle back through the 4 phases to micro-improve your systems and processes – but, no worries, I'm here to help!"Around here, however, we don't look backwards for very long. We keep moving forward, opening up new doors and doing new things, because we're curious...and curiosity keeps leading us down new paths." ~Walt DisneyThree easy tips to make this phase a smash- hit success...1. Continually evaluateThere is no place for complacency here! There never is a "perfect" in your pet business. Even after 25 years, I don't have it all right and I learn something new daily (one of my intentional goals of each day!) Markets change, people change, labor changes, and innovation changes. Your role is LEADER. And your sub-role is building other leaders. Own that. Cycle back through the other three phases of STARTER, GROWER, and EXPANDER. Be energized by the freshness and excitement of the Starter and check your own foundations. Feel the tension of the Grower and make sure you have all those Benchmarks cleanly defined and updated. Join the Expander and focus abouton your customer funnel and make sure you have a clean system for automating your prospect and client nurturing.Rinse. Repeat.2. Management layersImagine...you are at a place finally where you can nearly let go. This takes a lot of strategy and planning.And people.Have you ever stopped to think about each face that has been there along the way? Their contribution? How many different roles there have been and how many hats you have had to wear in business? How much you have had to learn along the way?It is time to evaluate each of those hats and make sure there is another head to wear them. Think about that. Make sure you evaluate your team to make sure the RIGHT person is wearing the RIGHT hat. Define roles and responsibilities and make them clear and written. Are there some things you know you still need to have covered for efficiency? Create those additional management layers needed for your workflow.Make sure everyone has clearly defined responsibilities and that they are accountable to each other and to the business.3. Go outside your businessLook for new opportunities to contribute. It might be to your community, to your team, to the industry. Can you get involved with rescue initiatives? Do you have a passion for pet nutrition or therapy? Something new you want to learn?Do you see potential in one of your team members? Can you elevate their skills to contribute to their career?Can you start a local network for the pet industry to collaborate? Is there a national initiative you can advocate for? A national or international group you can lend your expertise to? Do you enjoy writing? Perhaps you can be a contributor to industry publications.Continually refine and use your time and talents to build a legacy."Who’s the person behind all these business tips?" I’m glad you asked...Hey there 👋 I’m Janie Budnick-PetBizGURU and founder of the PetBizHIVE, and PetBizMBA™. No matter how far you are down the pet business path from START to FREEDOM I am here to help!Friend, your entrepreneurial dreams can 100% be a reality – but, let me tell you, it’s so easy to get discouraged when you’re starting out or in the messy middle. There are so many things to learn. How do I know? Well, I’ve been there, too.After losing my veterinary technician job in 1997 I decided to take my little side job of pet care and turn it into a business. I was an expert in taking care of pets, right?It turned out that I knew NOTHING about running a business.With time, stubbornness, and many mistakes, I have built a highly successful #7figbig pet business that provides me the FREEDOM to CHOOSE. Choose my day. Choose to create. Choose to enjoy. Now it’s your turn to experience the level of success that is going to provide you with choices!Not sure where to begin? Check out these resources for some lightning-quick clarity...1. Subscribe to my podcast the PetBizHIVE! I post twice weekly on everything that makes us #strongerinahive. From *actually* achieving your goals to learning your worth in business and life, I’ve got your back 🙌 2. Get some FREE education at the PetBizHIVE private Facebook group and get a little mindset shift at PetBizGURU. You will learn tips and strategies to build a strong foundation for your business growth. It’s going to teach you how to negotiate bigger and better than ever. Whether in work or relationships, get ready to ask for a whole lot more...3. Join the Membership at PetBizMBA™ This is the place to be no matter where you are in your journey. It will help you go from overwhelm, indecisiveness, and uncertainty, to feeling clarity in your PURPOSE, resolve in your PROCESS, and confidence in your ability to serve PEOPLE. You will be in a community of like-minded entrepreneurs at different stages of the SAME journey you are on. You will receive weekly goodness through Masterclasses, live Q&As with me, interviews with business experts, and more!4. Schedule time to speak one-on-one with me! I would love nothing more than to find out who you are and what big things you are up to. I offer quick paid consults with my Strategy Sessions that apply to your future consults with me.P.S. Expect to see me in your inbox weekly with valuable tips and education! 🎉

What type of pet business owner are you?

From simple decisions to building a legacy, find out what type of pet business owner you are. On top of that, get the top three tips to develop yourself and grow your business.*This is meant for business owners that want to GROW and MULTIPLY their business with a TEAM!"

Quiz Questions

Quiz Outcomes