Leadership Emotional Intelligence & Communication Quiz

Quiz Questions

• 1.
  1. When giving feedback to your team, you: 

  • A.
    Offer constructive feedback with specific examples and engage them in the dialogue.
  • B.
    Soften the message to avoid hurting feelings.
  • C.
    Keep it short and direct—efficiency is key.
  • D.
    Avoid giving feedback unless necessary, hoping the issue will resolve itself.
• 2.
  2. How do you react when a team member is struggling emotionally at work? 

  • A.
    Check in with them, offer support, and create space for dialogue.
  • B.
    Acknowledge their feelings while focusing on maintaining productivity.
  • C.
    Encourage them to push through—it’s part of the job.
  • D.
    Assume they’ll figure it out on their own, after all, they’re an adult.
• 3.
  3. During a difficult conversation, you:

  • A.
    Stay calm, listen actively, and focus on resolution.
  • B.
    Try to avoid conflict and change the subject if possible.
  • C.
    Assert your viewpoint and expect others to adjust to meet your expectations.
  • D.
    Find yourself letting emotions take over and saying whatever is on your mind.
• 4.
  4. How do you ensure your team feels heard?

  • A.
    Paraphrase and reflect back what they say to confirm understanding.
  • B.
    Nod and give affirmations, but don’t always dig deeper; keep it simple.
  • C.
    Focus on providing solutions; giving your ideas and perspectives.
  • D.
    Let them talk, but ultimately, you make the final call on next steps.
• 5.
  5. When resolving conflict, your approach is:

  • A.
    Facilitate an open discussion and find a win-win solution.
  • B.
    Try to smooth things over without amplifying emotions.
  • C.
    Make an executive decision to move things forward.
  • D.
    Let things settle on their own—time heals all conflicts.
• 6.
  6. How do you handle stress and pressure in leadership? 

  • A.
    Pause, assess the situation, and regulate emotions before acting.
  • B.
    Compartmentalize, keep emotions in check, and focus on getting things done.
  • C.
    Push through, even if it means being tough on others.
  • D.
    Let stress impact your decisions and interactions.
• 7.
  7. How do you think your team would most likely describe your leadership communication style?

  • A.
    Clear, compassionate, and motivating.
  • B.
    Generally supportive, though sometimes unclear.
  • C.
    Straightforward, but may come across as less approachable.
  • D.
    Varies depending on the situation; may feel inconsistent at times.

Quiz Outcomes

• 1.
  Developing Emotional Intelligence

  There is significant potential to enhance your emotional intelligence and communication skills. Focusing on active listening, empathy, and conflict resolution will help you build stronger team relationships and improve leadership effectiveness.​Action Steps:Invest in Training: Consider programs that focus on emotional intelligence and effective communication.​Practice Mindfulness: Develop mindfulness techniques to better manage stress and emotional responses.​Recommended Resources:Blog Posts: Self-Awareness as a Leader: The Key Contributor to EffectivenessMastering Emotional Agility and the Window of Tolerance: A Guide for Leaders and ProfessionalsThe Power of Observational Awareness in LeadershipChoose Your Own Path Experience: A Leader’s Journey from Gossip to Trust
• 2.
  Growing and Adapting Leader

  You demonstrate solid emotional intelligence with room for growth in assertiveness, clarity, or deeper emotional awareness. Enhancing active listening and conflict resolution skills can elevate your leadership impact.​Areas for Development:Enhance Self-Awareness: Engage in practices like journaling or mindfulness to better understand your emotional triggers and responses.​intentionaleaders.comSeek Feedback: Regularly solicit input from peers and team members to identify areas for improvement.​Recommended Resources:Blog Posts: Self-Awareness as a Leader: The Key Contributor to EffectivenessMastering Emotional Agility and the Window of Tolerance: A Guide for Leaders and ProfessionalsThe Power of Observational Awareness in LeadershipChoose Your Own Path Experience: A Leader’s Journey from Gossip to Trust
• 3.
  Emotionally Intelligent Leader

  You excel in emotional intelligence and communication, effectively building trust and fostering strong team relationships. Your adeptness in active listening, empathy, and conflict resolution creates a positive and productive work environment.​Next Steps:Continue Self-Reflection: Regularly assess your leadership approach to maintain and enhance your strengths.​ Fill out the leadership audit to set new goals for this year and track growth: Download the Leadership AuditMentor Others: Share your skills with emerging leaders to cultivate a culture of emotional intelligence within your organization.​Recommended Resources:Blog Posts: Self-Awareness as a Leader: The Key Contributor to EffectivenessMastering Emotional Agility and the Window of Tolerance: A Guide for Leaders and ProfessionalsThe Power of Observational Awareness in LeadershipChoose Your Own Path Experience: A Leader’s Journey from Gossip to Trust