The Competence & Conduct Standard is creating major operational and qualification requirements across the housing sector. This assessment is designed to help you evaluate your organisation’s current level of readiness, identify potential gaps, and highlight areas that may need further review.
Which of the following services do you manage directly (tick all that apply)
A.
ASB
B.
Repairs & Maintenance
C.
Income Management
D.
Complaints
E.
Tenancy Management
F.
Asset Management
G.
Customer Services
H.
Estate Management
4.
Have you formally identified which roles are likely to fall within scope of the Competence & Conduct Standard?
A.
Yes, fully mapped
B.
Partially mapped
C.
Mapping not completed yet
5.
Have you distinguished between Senior Housing Managers and Senior Housing Executives?
A.
Yes
B.
Partially
C.
Unsure
6.
Have you assessed whether exemptions apply to any roles?
A.
Yes
B.
Partially
C.
No
7.
Have contractor or service provider responsibilities been reviewed?
A.
Yes
B.
Partially
C.
No
D.
Unsure
8.
Do you know which staff already hold compliant qualifications?
A.
Yes
B.
Partially
C.
No
9.
Have qualification gaps been identified across in-scope roles?
A.
Yes
B.
Partially
C.
No
D.
Unsure
10.
Do you have a plan for staff who need to work towards qualifications?
A.
Yes
B.
In Development
C.
No
11.
Have you reviewed transition period requirements?
A.
Yes
B.
Aware but not fully reviewed
C.
Not yet
12.
Do you have a written competence and development policy?
A.
Yes
B.
In Development
C.
No
D.
Unsure
13.
Do you have a code of conduct for relevant staff?
A.
Yes
B.
In Development
C.
No
D.
Unsure
14.
Are tenants involved in shaping or reviewing your approach?
A.
Yes
B.
Limited Involvement
C.
No
D.
Unsure
15.
Do you currently monitor competence and performance formally?
A.
Yes
B.
Partially
C.
No
D.
Unsure
16.
How confident does your organisation feel overall about the implementation of the Competence and Conduct Standard?
A.
Very Confident
B.
Somewhat Confident
C.
Not Confident
Quiz Outcomes
1.
High Risk of Non-Compliance
Your organisation may need urgent review of role mapping, qualification planning, and governance arrangements to prepare for the Competence & Conduct Standard.
2.
Early to Mid-Stage Readiness
There are positive foundations in place, but further work may be needed around qualification planning, scope assessment, and implementation.
3.
Strong Operational Readiness
Your organisation appears to have made strong progress toward preparing for the Competence & Conduct Standard. Continued review and implementation planning will remain important.
