Team Communication Health Check

Quiz Questions

• 1.
  Q1: One-to-one — the individual conversations: What’s familiar? (Multi-select)

  • A.
    Feedback gets delivered exactly right, and somehow still doesn't change anything.  
  • B.
    Sounds completely sure of something in the moment, then quietly does a U-turn a few days later.
  • C.
    The moment someone hears criticism, they stop listening to the rest of what's said.
  • D.
    Junior people sit on bad news rather than risk telling someone senior.
  • E.
    Sharp and switched-on one-to-one, but falls apart the second there's an audience
  • F.
    Explains it brilliantly one-to-one, then somehow loses the room saying the exact same thing to a group.
• 2.
  Q2: In the room — meetings and group moments: What’s familiar? (Multi-select)

  • A.
    Someone jumps in with reassurance, criticism, or over-explaining before they've had a second to think.
  • B.
    Someone talks over everyone else, or won't concede an argument even when they're wrong.
  • C.
    Two people walk out of the same meeting having heard two completely different things.
  • D.
    Everyone nods along, and somehow nothing's actually agreed.
  • E.
    Physically in the meeting, clearly not absorbing a word of it.
  • F.
    What's said and how it's said don't match — and people notice the gap.
  • G.
    Difficult conversations get closed down before anything's actually resolved.
• 3.
  Q3: When it counts — pitches, presentations, high-stakes moments: What’s familiar? (Multi-select)

  • A.
    Knows the material backwards, brings all the right slides, and still doesn't win them over.
  • B.
    So much detail comes out that the actual point gets completely buried.
  • C.
    Someone won't really hear another person out — even when that person has a point.
  • D.
    A joke, or just how direct they are, lands completely wrong with someone in the room.
  • E.
    Nails it in the preparation, then the second real pressure hits, they're not really there anymore.
• 4.
  Q4: Whatever the communication challenges, what do you value about this team? (Multi-select — tick anything that's true)

  • A.
    When things go wrong, they close ranks and just get on with it.
  • B.
    They clearly care about getting it right, not just getting through it.
  • C.
    People choose to spend time together beyond what's required of them.
  • D.
    Even after a bad conversation, nobody holds onto it.
  • E.
    There's real talent — this feels like untapped potential, not a lack of it.
  • F.
    People trust each other, even if they're bad at saying it
• 5.
  Q5: Which cost feels most familiar? (Single select — choose the one that stings most)

  • A.
    Lost ground in negotiations, pitches, or difficult conversations due to high-stakes pressure.
  • B.
    Missed signals. A client shifts and we don't catch it until it's too late.
  • C.
    Good people are quietly disengaging. They've stopped raising problems, stopped pushing back, stopped putting in 100%
  • D.
    experts who should be the most compelling voices externally — are not having the impact their expertise deserves.
  • E.
    We lose hours in meetings that go in circles and never actually arrives anywhere useful.
• 6.
  Q6: What's bringing this to a head right now? (Single select best match)

  • A.
    We have a specific moments coming up - pitches, presentations, things with high stakes.
  • B.
    We've just gone through a period of growth or change and communication has suffered.
  • C.
    Nothing specific — we've just known this needs sorting, and now's the time.
  • D.
    We've done training before and it didn't really stick. Need something that works.

Quiz Outcomes

• 1.
  All Reflex, No Reset

  There's a difference between responding and reacting, and most of us lost the ability to tell them apart in a world geared towards speed — where the fastest reply usually reads as the sharpest one. Reactive communication feels like instinct. It has its place. But if it means people always miss the beat, they lose something more fundamental than the words themselves: the chance to really own them.Head over to your email for your results including, what this pattern usually looks like in the workplace, why it tends to happen, and something worth trying this week.
• 2.
  Divided When It Matters Most

  Attention is the scarcest resource in modern work - stretched thin by constant notifications, back-to-back meetings, and the quiet pressure of being watched and judged. When it goes, so does lots of what’s built on top of it: listening, presence, judgement, performance under pressure. It's seldom treated as a skill in its own right, even though nearly every other skill depends on it.Head over to your email for your results including, what this pattern usually looks like in the workplace, why it tends to happen, and something worth trying this week.
• 3.
  Quietly Disengaging

  Modern communication has become remarkably efficient at transferring information, and remarkably unpractised at making contact. Email, chat, back-to-back calls -  all built to move information quickly, none of them built to reveal whether it’s done what it needed to do, or whether the person on the other end is really on board. Connection has always been the part underneath the words. When it goes missing, information still moves - but trust, engagement, and loyalty quietly stop moving with it.Head over to your email for your results including, what this pattern usually looks like in the workplace, why it tends to happen, and something worth trying this week.
• 4.
  All Substance, No Spark

  Expertise earns the right to speak. It doesn't automatically earn the room. Every field is full of people who know their material completely and still watch someone with less to say win the moment - because knowing something and making people feel it are two different skills, trained in completely different ways. Most careers spend their time building the first and quietly assuming the second will simply turn up on its own. It probably wont.Head over to your email for your results including, what this pattern usually looks like in the workplace, why it tends to happen, and something worth trying this week.
• 5.
  Lost in Translation

  Personality, culture, upbringing, role, even just how someone's mind prefers to process information - all of it quietly shapes a communication style long before someone walks into a meeting. Nobody really chooses theirs, and no two people's quite match. Left unexamined, those differences often don’t read as different styles at all. They read as someone being difficult, unclear, or impossible to reach - when really, they're just speaking a style nobody's gets.Head over to your email for your results including, what this pattern usually looks like in the workplace, why it tends to happen, and something worth trying this week.