Privacy Policy

Last Updated: October 10th, 2023

The Quiz Collective, Inc. (doing business as Interact) (“Interact”, “we” or “us”) provides tools for creating online quizzes to help grow businesses. This Privacy Policy applies to personal information we collect from you or about you, including when you use our website located at www.tryinteract.com (the “Site”) or use our services that link to this Privacy Policy (collectively, our “Services”), contact our customer service team, engage with us on social media, or otherwise interact with us. This Privacy Policy applies to information collected online through or in connection with our Services. Unless otherwise stated below, this Privacy Policy does not apply to offline collection of information or activities outside of our Services.

To better understand what information is most relevant to you, we have provided some useful definitions.

• Client. You hold an account with us to create and conduct quizzes, polls, or promotions using our Services.
• Website Visitor. You are visiting our Site but have not signed up for an account with us or otherwise interacted with Interact.
• Respondents. You have received or participated in an online Quiz, poll, or promotion from us on behalf of one of our Clients or, in some instances, on our own behalf.
• Quiz. “Quiz” refers to an online quiz, poll, or promotion created by a Client using Interact Services. In some limited instances, Interact may make available and administer a Quiz on its own behalf. When we do so the Quiz page will so indicate or include a link with additional information.

The personal information we collect and how we use it may differ if you are a Client, Respondent or Website Visitor so we make these distinctions in this Privacy Policy, where applicable.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by posting a revised version of the policy to the Services with the updated revision date and, in some cases, we may provide you with additional notice (such as adding a statement to our website homepage or sending you a notification). If the changes are material, we will provide notice of the changes on the Services prior to the changes becoming effective. We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.

Additionally, if you are a California resident, you may have additional rights under California law. Therefore, please review section 7. If you reside in the EU, you may have additional rights under EU law and can refer to section 8.

Contents

1. Collection of Information

The types of personal information we may collect and how we collect it may vary based on your relationship with us. For purposes of this Privacy Policy, “personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or (where required by applicable law) household. Personal information does not include publicly available information or information that has been de-identified, as defined by applicable laws.

Information You Provide Us

We collect information you provide directly to us, which may include contact information, like your name or email address, and any other information you choose to provide. For example, you share information directly with us when you subscribe to our newsletter or sign up for our email updates, fill out a webform on our Site, respond to one of our Client’s Quizzes or Interact’s own Quizzes, request customer support, or when you otherwise communicate with us (e.g., chat).

Other Information We Collect When You Use Our Services

When you access or use our Services, we automatically collect information about your activities, including:

• Device Data: We collect information about how you access our Services, including data about the device and network you use, such as your hardware model, operating system version, mobile network, IP address, unique device identifiers and browser type.
• Log and Usage Data: Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with our Services, this log data may include your IP address, device information, browser type, and settings and information about your activity on our Services (such as the date/time stamps associated with your usage, pages and files viewed, links clicked, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports, and hardware settings).
• Location Data: We collect location data such as information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access our Services. You can opt out of this by disabling your Location settings on your computer. However, if you choose to opt out, you may not be able to use certain aspects of our Services.
• Information Collected by Cookies and Similar Tracking Technologies: We (and our service providers) use tracking technologies, such as cookies and web beacons, to collect information about you. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. Web beacons (also known as “pixel tags” or “clear GIFs”) are electronic images that may be used in our Services or emails and help deliver cookies, count visits, and understand usage and campaign effectiveness. For more information about cookies and how to disable them, see our Cookie Policy and the Your Choices section below.

Information We Collect from Other Sources

We may collect information about you from third parties. For example, we may collect information from advertising networks and data analytics providers and other third parties to whom you give permission to share your information with us or where you have made that information publicly available online. Our Clients may provide us with information about you to manage our relationship with the Client or facilitate Quizzes on their behalf.

Information We Derive

We may derive information or draw inferences about you based on the information we or our partners collect. For example, we may make inferences about your location based on your IP address or infer that you are looking to purchase certain products based on your browsing behavior.

Respondents Information

When we manage a Quiz on behalf of one of our Clients, the information Respondents provide in completing the Quiz (“Quiz Information”) is controlled by the Client. In those instances, Quiz Information is governed by the privacy practices of the Client, not this policy. Therefore, please review the applicable Client’s privacy policy or notice outlining how your information will be collected, used, stored, used, and managed.

There may be instances where we create our own Quizzes on our own behalf. If you complete one of Interact’s own Quizzes, your responses and all such Quiz Information will be subject to this Privacy Policy.

Additional Information We May Collect If You Are a Client

• Registration Information: You need an Interact account before you can use our Services. When you register for an account, we collect your contact details and account credentials, which may include your first and last name, company name, work email address, and account password or token-based authentication information.
• Billing Information: If you make a payment to Interact, we require you to provide your billing details, which includes your name, address, email address and financial information corresponding to your selected method of payment (e.g., a credit card number and expiration date or a bank account number). All payment data is stored by Stripe. We do not store payment data. You may find their privacy notice here: https://stripe.com/privacy.
• Transactional Information: When you sign up for an Interact account, purchase one of our plans or cancel your account or plan, we collect information about the transaction, such as plan details, purchase price, and date of the transaction.
• Quiz Information: We collect your Respondents’ Quiz Information (questions and responses) for you and provide analytics tools for you to use with respect to this information.

Links

Our Site may contain links to third-party websites, including those of our business partners. Those websites may have their own privacy policies or no privacy policies at all. Interact is not responsible for the privacy practices employed by third-party websites, and those websites have not agreed to this privacy policy. Interact has no control over or responsibility for any unaffiliated third-party websites or the content contained in them, and we provide these links solely for your convenience when you visit our Site or use our Services. We do not sponsor, endorse, or otherwise recommend such websites or any products or services they may offer. In short, once you leave our Service, we are no longer responsible for the collection practices of the companies operating those websites.

Social Login Information

Our Services may offer you the ability to register and log in using your third-party social media account details (Like your Google, Facebook/Meta, or Twitter/X logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, and profile picture, as well as potentially other information you choose to make public on said social media platform.

We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.

2. Use of Information

We use the personal information we collect from Clients to:

• Facilitate Quizzes on our Clients’ behalf;
• Provide, maintain and improve our Quizzes and other products and services;
• Process transactions, subscriptions, and send related information, including confirmations, receipts, invoices, customers experience surveys, and Service-related notices;
• Send technical notices, security alerts, and support and administrative messages and to respond to your comments, questions, and to provide you customer service;
• Communicate about products, services, and events offered by Interact and others, and provide news and information we think will interest to you (see Your Choices below for information about how to opt out of these communications at any time);
• Monitor and analyze trends, usage, and activities in connection with our Services;
• Tailor your experience on our Services;
• Personalize the advertisements you see on third-party platforms and websites (for more information, see the Advertising and Analytics section below);
• Detect, investigate and prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity, and protect the rights and property of Interact, our Clients and others;
• Debug to identify and repair errors in our Services;
• Comply with our legal and financial obligations; and
• Carry out any other purpose described to you at the time the information was collected.

We use the information we collect from Website Visitors to:

• Provide, maintain and improve our products and services;
• Monitor and analyze trends, usage, and activities in connection with our Services;
• Tailor your experience on our Services;
• Personalize the advertisements you see on third-party platforms and websites (for more information, see the Advertising and Analytics section below);
• Detect, investigate and prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity, and protect the rights and property of Interact, our Clients and others;
• Debug to identify and repair errors in our Services;
• Comply with our legal and financial obligations; and
• Carry out any other purpose described to you at the time the information was collected.

We use the personal information we collect from or about Respondents to:

• Facilitate Quizzes on behalf of one of our Clients;
• Administer Quizzes, in some instances, on our own behalf;
• Provide, maintain and improve our products and services;
• Monitor and analyze trends, usage, and activities in connection with our Services;
• Detect, investigate and prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity, and protect the rights and property of Interact, our Clients and others;
• Debug to identify and repair errors in our Services;
• Comply with our legal and financial obligations; and
• Carry out any other purpose described to you at the time the information was collected.
• Respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
• Send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
• Enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user.
• Save or protect an individual’s vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.

3. Sharing of Information

We share personal information in the following circumstances or as otherwise described in this policy:

• With our Clients with respect to Respondent Quiz Information relating to the applicable Client’s Quizzes;
• With vendors, service providers, and consultants that need access to personal information in order to perform services for us, such as companies that assist us with web hosting, payment processing, fraud prevention, customer service, and marketing and advertising;
• If we believe disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements;
• If we believe your use of our Services is unlawful or inconsistent with our Terms of Use, this policy or other applicable policies, or it is necessary to protect the rights, property, and safety of Interact, our users, the public, or others;
• With our lawyers and other professional advisors to obtain advice or otherwise protect and manage our business interests;
• In connection with transactions involving our business, we may transfer some or all personal information in our possession to a successor organization in the event of (or negotiation of) a merger, acquisition, bankruptcy or other sale or transfer of all or a portion of our assets;
• Between and among Interact and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership; and
• With the consent or at the direction of Respondents of our own Quizzes.

Sharing of Information from Respondents

Respondents’ Quiz responses and any other Quiz Information are owned and managed by our Client who generated the specific Quiz. Interact processes your personal information on behalf of its Client and treats Quiz Information as private to the Client, except if the Client has made the questions and responses available via a public link or otherwise authorizes disclosure to other third parties. Please contact the Client directly for more information about the Client’s use of Quiz Information and their privacy practices generally.

Interact does not sell personal information related to Quiz responses or other Quiz Information. Additionally, Interact does not use Respondent contact details collected in our Client’s Quizzes to contact Respondents, without the Client’s authorization.

4. Advertising and Analytics

We allow others to provide analytics services and serve advertisements on our behalf across the web and in mobile apps. These entities may use cookies, web beacons, device identifiers and other technologies to collect information about your use of our Services and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in mobile apps, links clicked, and conversion information. This information may be used by Interact and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites, and better understand your online activity. For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices.

We reserve the right to work with third parties to serve ads to you as part of customized campaigns on third-party platforms (such as Facebook and Twitter). As part of these ad campaigns, we or third-party platforms may convert information about you, such as your email address and phone number, into a unique value that can be matched with a user account on these platforms to allow us to learn about your interests and serve you advertising that is customized to your interest. Note that the third-party platforms may offer you choices about whether you see these types of customized ads.

5. Use of Our Services Outside U.S.

Interact is headquartered in the United States, and we have operations and service providers in the United States. Therefore, if you are visiting the Site or using our Services from a location outside of the United States (“U.S.”), we and those that perform work for us may transfer your personal information to, or store or access it in, jurisdictions that may not provide levels of data protection that are equivalent to those of your home jurisdiction.. All information you receive from the Site will be created, and all information you provide will be maintained, on servers and systems located within the U.S.. Where required by law, we provide adequate protection for the transfer of personal information in accordance with applicable law.

By using our Services or providing us with any information, you consent to the transfer to, and processing, use, sharing and storage of such information in the U.S., as may be set forth in this Privacy Policy.

If you are a located in the E.U., European Economic Area (“EEA”) United Kingdom or Switzerland, please see section 8 for more information about the transfer of your information to the U.S.

6. Your Choices

Account Information

If you are a Client or other individual with whom we have a direct business relationship, you may update and correct certain account information you provide to us at any time by logging into your account or emailing us at help@tryinteract.com.

If you wish to delete your account, please do so by logging in to your Interact account by visiting https://dashboard.tryinteract.com/login and navigating to “Privacy” located under “Account Settings” section of the user dashboard or by contact us via email at privacy@tryinteract.com but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you.

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually adjust your browser settings to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Services. For more information about cookies and how to disable them, see our Cookie Policy.

Do-Not-Track Signals

Because the do-not track signal does not often reflect the preference of our users, our Site and other Services do not respond to it. You may, however, elect not to receive marketing messages and/or not have certain cookies placed on your browser, as discussed in this Privacy Policy and our Cookie Policy.

Children’s Access

Our Site is a general audience website intended for adult use only. Accordingly, none of our Services, including this Site, are directed to children. Interact does not market to, nor do we use the Services to knowingly collect any personal information from, children under the age of thirteen (13). If you are a child under 13 years of age, you are not permitted to use the Service and should not send any information about yourself to us through the Service. Additionally, if you are located in the EU, EEA, United Kingdom or Switzerland you may use our Service only if you are over the age at which you can provide valid consent to data processing under the laws of your country.

In the event we become aware that we have collected personal information from a child, we will dispose of that information in accordance with Children's Online Privacy Protection Act and other applicable laws and regulations.

Promotional Communications

If you would like to opt-out of receiving promotional emails or text messages, you can do by using the unsubscribe link in any marketing email, or by replying “STOP” to any marketing text message you receive. You may also opt-out by sending an e-mail to privacy@tryinteract.com that contains the email address or phone number you wish to opt-out of receiving promotional communications for. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

7. Your California Privacy Rights

The California Consumer Privacy Act or "CCPA" (California Civil Code Section 1798.100 et seq.) affords consumers residing in California certain rights with respect to their personal information. If you are a California resident, this section applies to you if you are a Client or Respondent with a direct relationship with us by responding to one of Interact’s own Quizzes. This section of the Privacy Policy applies to information collected online and offline through, or in connection with, our Services.

California Consumer Privacy Act

In the preceding 12 months, we may have collected the categories of personal information set forth in the table below. For examples of the precise data points we collect and the categories of sources of such collection, please see Collection of Information above. We collect personal information for the business and commercial purposes described in Use of Information above. In the preceding 12 months, we may have disclosed the following categories of personal information for business purposes to the categories of recipients also listed in the table below.

Interact does not sell your personal information for monetary or other valuable consideration. However, as explained above, we do allow our advertising partners to use cookies and other technologies to collect personal information about you in order to show ads that are targeted to your interests. In order to opt out of having your personal information used for targeted advertising purposes, please see Advertising and Analytics Provided by Others above.

We do not knowingly or intentionally sell personal information about consumers under the age of 16.

Subject to certain limitations, you have the right to (1) request to know more about the categories and specific pieces of personal information we collect, use, and disclose, (2) request deletion of your personal information, (3) opt out of any “sales” of your personal information that may be occurring, and (4) not to be discriminated against for exercising these rights.

The rights to know and delete are subject to our being able to reasonably verify your identity and authority to make these requests. In order to verify your identity when you submit a request, we will ask you to provide two (2) or three (3) pieces of personal information to confirm in our records. For example, if you purchased an Interact plan through our Site, you will be asked to provide at least your name and details of your last purchase. You may make these requests by emailing us at privacy@tryinteract.com. For requests to delete, you may also exercise your right by logging in to your Interact account by visiting https://dashboard.tryinteract.com/login and navigating to “Privacy” located under “Account Settings” section of the user dashboard or by contacting us at The Quiz Collective, Inc., 2443 Fillmore St #380-14013, San Francisco, CA 94115.

You may also authorize someone to exercise the above rights on your behalf. In order to do so, we require proof that you gave the agent signed permission to submit the request on your behalf. Once we have a copy of the valid signed authorization, your designated representative/authorized agent will be able to exercise these rights with respect to the account(s) listed on such authorization for the life of the account, unless there is a specified term or expiration date on the authorization form. If we receive your request from an authorized agent, we may ask for evidence that you have provided such agent with power of attorney or equivalent document that the agent otherwise has valid written authority to submit requests to exercise rights on your behalf. If you are an authorized agent seeking to make a request, please contact us at The Quiz Collective, Inc., 2443 Fillmore St #380-14013, San Francisco, CA 94115.

8. Additional Disclosures for Individuals in Europe

If you are located in the European Union (“EU”), the United Kingdom (“UK”) or Switzerland, and have a direct relationship with Interact, you have certain rights and protections under the law regarding the processing of your personal data by Interact, and this section of our Privacy Policy applies to you.

We have included a couple of additional definitions that apply to individuals in the EU, UK and Switzerland:

• Data Controller. A “controller” is the legal entity which, alone or jointly with others, determines the purposes and means of the processing of personal information. Interact is the data controller for all data described by this policy with the following exception: Information collected when individuals participate in a quiz, poll, or promotion offered in connection with our Service is controlled by the Client that created the poll, quiz, or promotion.
• Data Processor. A “processor” is a legal entity or other body which processes information collected from Respondents on behalf of the controller, as defined above. Interact is a data processor for information collected at the direction of Interact Clients using our Service.

Transfer of Information from the EU, UK, or Switzerland

Interact complies with the EU-U.S. Data Privacy Framework program (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework program (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. Interact has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF. Interact has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework program Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/.

In compliance with the EU-US Data Privacy Framework Principles, Interact commits to resolve complaints about your privacy and our collection or use of your personal information transferred to the United States pursuant to the DPF Principles. European Union, Swiss and United Kingdom individuals with DPF inquiries or complaints should first contact Interact using the information in the Contact Us section below.

Interact has further committed to refer unresolved privacy complaints under the DPF Principles to an independent dispute resolution mechanism, Data Privacy Framework Services, operated by BBB National Programs. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit https://bbbprograms.org/programs/all-programs/dpf-consumers/ProcessForConsumers for more information and to file a complaint. This service is provided free of charge to you.

If your DPF complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See https://www.dataprivacyframework.gov/s/article/ANNEX-I-introduction-dpf

Please note that Interact does not sell, rent or use personal data for reasons other than that for which it was originally collected. If any of those practices should change in the future, we will update this policy appropriately and provide individuals with opt-out or opt-in choice prior to the change being effective.

Legal Basis for Processing

When we process your personal data, we will do so in reliance on the following lawful bases:

• To perform our responsibilities under our contract with you (e.g., processing payments for and providing the services you have ordered).
• When we have a legitimate interest in processing your personal data to operate our business correctly and efficiently or protect our interests (e.g., to provide, maintain and improve our services, conduct data analytics, and communicate with you).
• When we find such processing is necessary to comply with a legal obligation to which we are subject (e.g., to maintain a record of your consents and track those who have opted-out of marketing communications).
• When we have your consent to do so (e.g., when you agree to receive marketing communications from us). When consent is the legal basis for our processing your personal data, you may withdraw such consent at any time by emailing us at privacy@tryinteract.com.

Data Retention

We will retain your personal information while you have a relationship with Interact, which may include (but is not limited to): registering for an account, subscribing to an Interact newsletter or otherwise having opted in to receiving marketing communications from us (without thereafter having unsubscribed or opted out); logging in to our Service; ordering a product from us; or creating, editing, or otherwise leaving active a Quiz on our Service.

We maintain personal data for as long as is necessary for the purpose(s) for which we originally collected it and for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations. You may request that we delete your personal data at any time by emailing us at privacy@tryinteract.com. Except as required under applicable law, your request will be honored within 30 days of receipt.

In addition, Clients have the ability via the Service to delete Respondent Information for any specific Respondent at any time, using controls available in our Service.

Notwithstanding the above, Interact will retain your information indefinitely if it believes in good faith that it has a legal obligation to do so.

Data Subject Requests

You have the right to request access to the personal data we hold about you and to ask that your personal data be corrected, erased, or transferred. You may also have the right to object to, or request that we restrict, certain processing. If you would like to exercise any of these rights, see instructions below.

With respect to our Clients and individuals with whom we have a direct business relationship, individuals wishing to exercise these rights can (1) email privacy@tryinteract.com or, (2) if you have an account, login to their Interact account by visiting https://dashboard.tryinteract.com/login and navigate to “Download Personal Data” located under “Account Settings” section of the user dashboard. If you are a Respondent and Interact processes your personal data on behalf of an Interact Client, please refer your request to our Client to handle. We provide Clients with a "Portability" function, which allows Clients to download all Respondent Information, including personal data, specific to that Client’s Quizzes.

If you would like to remove your name and address from promotional lists (including any personal information gathered by our service providers) and place your name on our “do not contact” list, contact us at privacy@tryinteract.com and request that you be placed on our “do not contact” list. Please note that because names may be similar, you must include in your request all associated email addresses and phone numbers (if any) that you wish to be removed in the body of the email. We reserve the right to contact you for administrative purposes to request more information in order to assist us in deleting your account or information about you. For instance, if you send us an email using an email address that is not in our system, we may contact you to ask you for the email you used when you created your account. We may also send you a confirmation email, once we have deleted your information. We will make commercially reasonable efforts to delete your information within 30 days from our active files, provided, however, that we may retain—for legal compliance purposes only—your request and associated email in a hashed format so that we do not inadvertently restore your information to our database. Please note that requests to update your personal information may take up to five days. You may also request that we stop processing your information without deleting it, and we will comply within five days of receipt of such a request.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

The Quiz Collective, Inc.
2443 Fillmore St #380-14013
San Francisco, CA 94115
privacy@tryinteract.com