What Conflict Animal Are You?
Find out what animal matches your conflict management style.
Pick a word that best describes how you approach a conflict.
1 / 7
Choose a values statement.
I highly value personal goals and relationships with others.
I value the ability to change my personal goals and relationships with others when necessary.
I value personal goals over relationships with others.
I value relationships with others over personal goals.
I somewhat value personal goals and relationships with others.
2 / 7
You view conflict as...
A problem to be solved
Something to avoid
Something that happens
3 / 7
Select a personal strength.
4 / 7
Select something you need to work on.
Being more involved
Being more vocal
Being more empathetic
Being more collaborative
Being more concise
5 / 7
When someone approaches you with a conflict you...
6 / 7
Select a phrase that best matches how you handle conflict.
The strongest person always wins.
Two heads are better than one.
Let's split the difference.
I don't care that much; have it your way.
I'd rather not deal with it now.
7 / 7
“I’m sure we can work together for a better solution”
- Confronts problems
- View conflicts as problems to be solved
- Use conflict to improve relationships
- Identifies the conflict to approach solutions
- Finds solutions agreeable to all sides
- Values goals and relationships
Disadvantages: Takes a great deal of time and effort
“It’s not worth the trouble”
- Withdraw from conflict
- Prefer to hide and ignore conflict than resolve
- Uncooperative and unassertive
- Tend to give up personal goals
- Display passive behavior
Disadvantages: Conflicts remain unresolved; Overuse leads to others walking over them
“I know I’m right”
- Forceful and competitive
- Highly goal-oriented
- Relationships take a lower priority
- Won’t hesitate to use aggressive behavior
- Autocratic, authoritative, and uncooperative
- Threatening and intimidating
- Need to win; therefore others must lose
Disadvantages: May breed hostility and resentment toward the Shark
Accommodating Teddy Bear
“I’ll do what you want so we don’t argue”
- Smoothing style
- Emphasis on human relationships
- Ignores their own goals
- Resolve conflict by giving into others
- Unassertive and cooperative
Disadvantages: Giving in to each conflict may not be productive; Negotiator may get taken advantage of
“If I give you this, you give me that”
- Concern for goals and relationships
- Assertive for compromise
- Seeking a middle ground between extremes
- Attempts to let both sides gain something
- Willing to sacrifice some of their goals while persuading others to give up part of theirs
Disadvantages: Compromise may create less than ideal outcome; Can result in game-playing